How much is shipping and how long will it take?

We offer reliable and affordable shipping options to ensure your order reaches you as quickly as possible. Shipping costs vary based on location and selected delivery method. Orders are typically processed within 1-2 business days, and shipping times depend on your location:

Local (Nigeria): 2-5 business days

International: 5-12 business days

Express shipping options are available at checkout for faster delivery.

How long will it take to get my package?

Once your order has been processed and shipped, you will receive a tracking number via email. Delivery times depend on your location and the shipping method chosen at checkout. If you experience any delays, feel free to contact our support team for assistance.

Do you offer international shipping?

Yes! We ship worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

What payment methods do you accept?

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, etc.)

PayPal

Bank Transfers (for Nigerian customers)

Mobile Money (where applicable)

Is my payment information secure?

Absolutely! We use industry-standard encryption and secure payment gateways to ensure your payment details remain protected.

Can I pay in installments?

At the moment, we do not offer installment payments. However, we are working on integrating flexible payment solutions in the future.

What is your return policy?

We want you to love your purchase! If you’re not satisfied, you can return eligible items within 7 days of delivery. Items must be unworn, unwashed, and in their original packaging. Due to hygiene reasons, undergarments and shapewear that have been tried on cannot be returned.

How do I request a return or exchange?

To initiate a return, please email our support team at support@snatchaninch.com with your order number and reason for return. We will guide you through the process.

Do you offer refunds?

Refunds are issued as store credit or back to your original payment method after we receive and inspect the returned item. Shipping fees are non-refundable.

What if I receive a damaged or incorrect item?

We sincerely apologize for any inconvenience! If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will arrange for a replacement or refund.